ERD Terms and Conditions

PAYMENTS:

* ERD's terms of sale are NET 30 on approved business accounts.
* Initial sales are COD or credit card.
* All clients with three (3) or more invoices 30 days past due (60 days from invoice date) will be placed on Credit Hold until the account is brought up to date.
* Any ERD sponsored cash awards, contest discounts, bonuses, etc. CANNOT be used to offset past due accounts.

RUSH ORDERS:

* Rush orders incur a twenty-five percent (25%) surcharge, minimum fifty dollars ($50).
* After a Rush Order is approved, it goes to the head of the line but behind other Rush Orders in house.
* Rush Orders generally have a two to three (2-3) day turn around time SUBJECT TO PARTS AVAILABILITY.

RECEIVING DAMAGE:

* ERD carefully inspects for shipping damage and to verify units received against shipping papers.
* You will be notified immediately of any damage and/or discrepancies.
* We will hold all items including shipping materials for inspection and will do so pending further instruction from you.
* ERD is not responsible for any incoming shipping damage or shipping discrepancies.
* ERD is not responsible for packages lost in shipment.
* NOTE: Items of $500.00 or greater: It is recommended that shipping be processed with a "Declared Value" (i.e. insured) to avoid unnecessary losses or damages if incurred.

SHIPPING DAMAGE:

* ERD makes every effort to properly package your shipment.
* Upon receipt, properly inspect the carton for external damage and advise the carrier immediately.
* Inspect contents and advise the carrier immediately. * If the carton does not show signs of damage but you discover internal damage, notify ERD immediately.






© ERD Ltd., Inc.
705 Indeneer Drive
Kernersville, NC 27284
336 - 992 - 3611
336 - 992 - 0718 Fax

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